Reference

r0blox terms for India accounts

At r0blox, your Terms & Conditions set the rules for account access, identity checks and the way UPI, Paytm and PhonePe are handled inside your account.

India accountsUPI, Paytm, PhonePePlain wordingAccess rules
r0blox r0blox terms for India accounts
CONTACT PATHS

Where to reach us about terms

If a clause seems unclear, use the in-account help form, email [email protected], or send a letter to the address listed in your account.

In-account help form Use the help form inside your account when you want a clause checked, a record corrected, or a paused action explained. We link the message to your account so the right team can pick it up.
Email us Write to [email protected] with your registered name, account ID and the section you want clarified. Keep the subject specific so we can trace the right record without delay.
Postal contact If you need a signed request handled on paper, send it to the postal address shown in your account. Include the same identity details you use when you contact us online.
DATA AND ACCESS

How we handle your records

We keep the records needed to run your account, settle disputes and meet local legal duties, then remove or de-identify them when the retention period ends.

Data use

We keep only the account details, device records and payment trails needed to run your account, settle disputes and meet…

Cookies

Cookies and session files help us keep you signed in, remember language choice and detect an unusual sign-in path.

Security checks

We may ask for a password change, a one-time code or another sign-in check if something looks unusual.

Retention

We keep records for as long as needed to handle disputes, audits, legal duties and account history, then we remove…

Correction requests

If a detail is wrong, send the exact field, the correct version and any proof we ask for through the…

Your contact rights

You, or someone you authorise and we can verify, may ask for access to a term, a correction or a…

Common questions on these terms

These questions cover the parts of the terms that usually affect account use, changes and record handling. If a separate page linked from your account says something different, that linked text applies together with this page. When your case depends on local law, the rule in that jurisdiction decides what we can do, and our support team can point you to the clause that applies.

The version shown on this page applies unless a separate rule appears beside a specific action or state. If we update the wording, the new date on the page tells you when it starts to apply.

Yes. We may update them for legal, security or account-operating reasons. When that happens, we show the new wording here and use the stated effective date for the change.

Access can pause if identity checks are incomplete, a payment trail needs confirmation, or we detect a mismatch with local law or account use. We lift the pause after the issue is resolved, where permitted.

Send the field you want changed, the correct version and any proof we ask for through the support route in your account. We check the request and update the record when the law allows it.

You can ask for the record tied to your account, subject to verification and local law. We may redact parts that must stay private or that relate to security checks, disputes or other legal duties.

You can contact us directly, and we may also deal with a person you authorise if we can verify that authority. We will use the same channel you choose so the thread stays tied to your account.

Where local law differs, the local rule controls for that jurisdiction and the conflicting part of this page does not apply there. The rest of the terms still apply unless the local rule says otherwise.