Reference

Legal terms for India accounts

Clear legal terms matter when you open an account, so this page sets out how we handle access, records, and requests for Indian account holders.

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How our legal rules work

r0blox Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal position is simple: we only publish terms that apply to the account you open and the records we must keep around it. If Indian law changes, if a payment route is no longer permitted, or if a request cannot be accepted in your state

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or territory, access will follow the local rule in force. We may ask for extra checks when a request concerns identity, fraud control, or record corrections, because those matters need a reliable trail. The same applies to deposits and withdrawals handled through UPI, Paytm, or PhonePe:
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we keep the data needed to complete the transaction, fix errors, and answer lawful queries. We may send notices, policy updates, and account messages to the contact details on file.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ways to reach the legal desk

If you need a correction, a copy of stored records, or a ruling on whether a clause applies to your account, choose the contact path below and include your account email plus…

Email Send detailed requests to our legal inbox when you need a data copy, a correction, or a decision on access. Include your account email, the request type, and any dates that help us find the record.

Chat Use chat for a quick handoff when you are unsure which form to use. We will point you to the right legal channel, then continue by email so the record stays complete.

Post If you need a written trail for a formal request, postal mail works too. Add your full name, account email, and the specific change you want, and keep copies of what you send.

RECORD CARE

How we handle your records

We keep legal handling focused on the records that matter: account data, session logs, device signals, transaction markers, and support history.

Data handling

We collect only the fields needed to open and service your account, verify requests, and resolve disputes.

Cookies

Cookies store language, session, and browser choices so the site remembers your settings and can keep the sign-in state stable…

Account security

Security checks may ask for a one-time code, recent activity details, or a matching contact channel before we accept a…

Retention

We keep records only for as long as needed for operations, audits, fraud checks, dispute handling, and any legal duty…

Change requests

You can ask us to correct contact details, update a stored preference, or review a record that looks wrong.

Contact route

For legal requests, use the contact route in the support section and label the subject clearly.

Questions on access and records

It covers the terms that affect your account, the way we handle stored data, the contacts you can use for legal requests, and the local-law limits that may shape access in India.

Yes. Where access depends on local law, we follow the rule that applies in your location. If a feature or request is not allowed there, we do not process it for that account.

We keep the details needed to operate the account and answer lawful requests: contact fields, device or session markers, transaction records, and support history. We do not keep more than we need for those tasks.

Yes. Send the change you want, the account email, and any proof that helps us identify the record. If the request is valid, we update what can be changed and explain anything we must keep.

We keep records for the period needed to run the account, complete legal checks, handle disputes, and meet duties under local law. After that, records are removed or stored in a reduced form.

Use the legal contact path listed in support and write the subject clearly. Include your account email, the state or region if relevant, and a short description so we can route it correctly.

Yes. Cookies help with sign-in, language choice, and basic site settings. They also support security checks and session continuity, and you can clear or limit them through your browser settings.

Legal terms for India accounts

Ways to reach the legal desk

How we handle your records

Data handling

Cookies

Account security

Retention

Change requests

Contact route

Questions on access and records

01 What does this legal page cover?

02 Does local law affect whether I can use the site?

03 What personal data do you keep?

04 Can I ask for a correction?

05 How long do you keep records?

06 How do I contact you about a legal matter?

07 Are cookies part of this policy?

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